Privacy Policy
Last updated: June 2, 2026
What Mamtack Is
Mamtack is a visual feedback widget that lets people pin comments directly on web pages. It consists of a JavaScript widget embedded on your website and a dashboard application for managing feedback.
Data We Collect
When someone uses Mamtack on your website, we collect:
- Comment content — the text of the feedback
- Display name — optionally provided by the commenter (or "Anonymous")
- Page URL — the page where the comment was pinned
- Element selector — which page element the comment is attached to
- Browser viewport dimensions — for accurate pin positioning
We do not collect:
- IP addresses of commenters
- Cookies or browser fingerprints
- Any personal data beyond what the commenter voluntarily provides
- Page content, DOM snapshots, or screenshots
Authentication
Site owners and team members sign in via email magic link, Google OAuth, or GitHub OAuth. OAuth providers share only your name, email, and profile picture — we request minimum scopes. Guest commenters (reviewers) do not need to sign in.
Where Data Is Stored
All data is stored in a Supabase-hosted PostgreSQL database. Supabase runs on AWS infrastructure in the US. Real-time communication uses Supabase Realtime (WebSockets). See Supabase's privacy policy.
Third-Party Services
- Supabase — database, authentication, real-time, edge functions
- Lemon Squeezy — payment processing for paid plans (Merchant of Record; we never see or store card numbers)
- Brevo — transactional emails (assignment notifications, account emails)
- unpkg.com — CDN for serving the widget JavaScript (no data sent to unpkg)
- Google / GitHub — OAuth identity providers (optional, for team sign-in)
Data Retention
Comment data is retained as long as the site project exists. When a site owner deletes a project, all associated threads, comments, and member data are permanently removed. Account deletion removes all user data.
WordPress Plugin
The Mamtack WordPress plugin is a thin PHP wrapper that injects the widget script tag. The plugin itself does not collect, transmit, or store any data. All data handling occurs through the widget JavaScript and Mamtack's Supabase backend as described above.
Your Rights
You can request access to, correction of, or deletion of your data by contacting us. Site owners can delete projects, threads, and comments directly from the dashboard.
Contact
For privacy questions or data requests, email support@mamtack.com.
See also our Terms of Service.